Central Perk Mug

No steel sponges. They're too harsh. Treat them like your bestie, not like dirty dishes at a dhaba.

Don't scrub too hard. Gentle love only. Scrubbing the design like it owes you money will make it fade faster.

Skip the sudden temperature changes. Don't take a hot plate straight to cold water. Let it cool down first.

Go easy with cutlery. Knives and forks can leave grey marks on plates. It's not damage, just drama. A little baking soda paste wipes it off.

Microwave safe. Heat up your food, not the drama.

Dishwasher safe. Yes, they can party in the dishwasher without complaining.

Stack smart. Don't stack plates while they're wet, and don't pile them too high. Nobody likes being at the bottom of the pile.

Tip: The nicer you are to them, the longer they'll keep making you smile.

We hate boring fine print, so here’s the deal:

Refunds

We only refund if your order shows up looking like it just survived a bar fight (a.k.a. damaged).
But—there’s one tiny condition… video proof is a must!

The Unboxing Rule

Hit record before you open the box.

Show the sealed package, open it on camera, and if there’s damage, we’ve got your back.

No video = no refund. Pinky promise.

Timing

Email us the video + your order details within 24 hours of delivery.

Refunds (if approved) roll back into your account within 5–7 business days.

No-Go Zone

“I changed my mind” or “I liked another product better” → nope.

Tiny color variations → nope.

Reporting damage after 24 hours → double nope.

All our products are handmade by talented artisans.
That means every piece is beautifully unique.
Tiny colour variations, bubbles, or little marks may appear.
They’re not defects — they’re proof of real craftsmanship.
Think of them as your product's one-of-a-kind personality.